:root {
  color-scheme: light;
  --page: #f6f5f2;
  --surface: #fcfcfb;
  --surface-2: #f1f0ec;
  --ink: #0b0b0b;
  --ink-2: #52514e;
  --muted: #898781;
  --line: #e1e0d9;
  --line-strong: #c3c2b7;
  --ring: rgba(11, 11, 11, 0.10);
  --shadow: 0 1px 2px rgba(11, 11, 11, 0.04), 0 4px 16px rgba(11, 11, 11, 0.04);
  --accent: #2a78d6;
  --accent-ink: #ffffff;

  --hot: #e34948;
  --warm: #eda100;
  --cold: #2a78d6;
  --hot-wash: #fdeceb;
  --warm-wash: #fdf4dd;
  --cold-wash: #e8f1fc;
  --hot-ink: #b42625;
  --warm-ink: #8a5d00;
  --cold-ink: #1c5cab;

  --good: #006300;
  --critical: #d03b3b;
  --critical-wash: #fbeaea;
  --returning: #6250d6;
  --returning-wash: #efedfb;

  --radius: 14px;
  --radius-sm: 9px;
  font-family: system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
}

@media (prefers-color-scheme: dark) {
  :root:not([data-theme="light"]) {
    color-scheme: dark;
    --page: #0d0d0d;
    --surface: #1a1a19;
    --surface-2: #232321;
    --ink: #f0efec;
    --ink-2: #c3c2b7;
    --muted: #898781;
    --line: #2c2c2a;
    --line-strong: #383835;
    --ring: rgba(255, 255, 255, 0.10);
    --shadow: none;
    --hot: #e66767;
    --warm: #c98500;
    --cold: #3987e5;
    --hot-wash: #3a1d1c;
    --warm-wash: #33280f;
    --cold-wash: #182a40;
    --hot-ink: #f19a9a;
    --warm-ink: #f0c25c;
    --cold-ink: #86b6ef;
    --good: #0ca30c;
    --critical: #e66767;
    --critical-wash: #3a1d1c;
    --returning: #9085e9;
    --returning-wash: #26223f;
  }
}
:root[data-theme="dark"] {
  color-scheme: dark;
  --page: #0d0d0d;
  --surface: #1a1a19;
  --surface-2: #232321;
  --ink: #f0efec;
  --ink-2: #c3c2b7;
  --muted: #898781;
  --line: #2c2c2a;
  --line-strong: #383835;
  --ring: rgba(255, 255, 255, 0.10);
  --shadow: none;
  --hot: #e66767;
  --warm: #c98500;
  --cold: #3987e5;
  --hot-wash: #3a1d1c;
  --warm-wash: #33280f;
  --cold-wash: #182a40;
  --hot-ink: #f19a9a;
  --warm-ink: #f0c25c;
  --cold-ink: #86b6ef;
  --good: #0ca30c;
  --critical: #e66767;
  --critical-wash: #3a1d1c;
  --returning: #9085e9;
  --returning-wash: #26223f;
}

* { box-sizing: border-box; }
html, body { margin: 0; }
body {
  background: var(--page);
  color: var(--ink);
  font-size: 14px;
  line-height: 1.45;
  -webkit-font-smoothing: antialiased;
}
a { color: var(--accent); text-decoration: none; }
a:hover { text-decoration: underline; }
h1, h2, h3 { margin: 0; font-weight: 600; letter-spacing: -0.01em; }
h1 { font-size: 18px; }
h2 { font-size: 15px; }
h3 { font-size: 13px; }
.muted { color: var(--muted); }
.ink-2 { color: var(--ink-2); }
.num { font-variant-numeric: tabular-nums; }
.hidden { display: none !important; }
.sr-only { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }

/* ---- Buttons & inputs ---- */
button, .btn {
  font: inherit;
  border: 1px solid var(--line-strong);
  background: var(--surface);
  color: var(--ink);
  border-radius: var(--radius-sm);
  padding: 7px 12px;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  white-space: nowrap;
  text-decoration: none;
}
button:hover, .btn:hover { background: var(--surface-2); text-decoration: none; }
button:focus-visible, input:focus-visible, select:focus-visible, textarea:focus-visible, .card:focus-visible, tr:focus-visible {
  outline: 2px solid var(--accent);
  outline-offset: 2px;
}
button.primary { background: var(--accent); border-color: var(--accent); color: var(--accent-ink); }
button.primary:hover { filter: brightness(0.95); }
button.danger { color: var(--critical); }
button.ghost { border-color: transparent; background: transparent; }
button.ghost:hover { background: var(--surface-2); }
button:disabled { opacity: 0.5; cursor: default; }

input, select, textarea {
  font: inherit;
  color: var(--ink);
  background: var(--surface);
  border: 1px solid var(--line-strong);
  border-radius: var(--radius-sm);
  padding: 7px 10px;
  width: 100%;
}
textarea { resize: vertical; min-height: 80px; }
label { display: block; font-weight: 500; margin-bottom: 4px; }
.field { margin-bottom: 14px; }
.field .hint { color: var(--muted); font-size: 12px; margin-top: 4px; }

.segmented { display: inline-flex; background: var(--surface-2); border-radius: var(--radius-sm); padding: 3px; gap: 2px; }
.segmented button { border: 0; background: transparent; padding: 5px 10px; border-radius: 7px; color: var(--ink-2); }
.segmented button[aria-pressed="true"] { background: var(--surface); color: var(--ink); box-shadow: 0 0 0 1px var(--ring); }

/* ---- Layout ---- */
.topbar {
  position: sticky; top: 0; z-index: 20;
  background: color-mix(in srgb, var(--page) 88%, transparent);
  backdrop-filter: blur(8px);
  border-bottom: 1px solid var(--line);
}
.topbar-inner, .wrap { max-width: 1280px; margin: 0 auto; padding: 0 24px; }
.topbar-inner { display: flex; align-items: center; gap: 12px; height: 60px; }
.brand { display: flex; align-items: center; gap: 10px; min-width: 0; }
.brand-mark {
  width: 32px; height: 32px; border-radius: 9px; flex: none;
  display: grid; place-items: center; color: #fff; font-weight: 700; font-size: 15px;
  background: var(--brand, var(--accent));
}
.brand-name { font-weight: 600; font-size: 16px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.spacer { flex: 1; }
.wrap { padding-top: 24px; padding-bottom: 48px; }

.card {
  background: var(--surface);
  border-radius: var(--radius);
  box-shadow: 0 0 0 1px var(--ring), var(--shadow);
  padding: 18px 20px;
}
.card-head { display: flex; align-items: baseline; justify-content: space-between; gap: 12px; margin-bottom: 14px; }
.card-head .sub { color: var(--muted); font-size: 12px; }

.grid { display: grid; gap: 16px; }
.grid-temp { grid-template-columns: repeat(3, 1fr); }
.grid-kpi { grid-template-columns: repeat(4, 1fr); }
.grid-main { grid-template-columns: minmax(0, 2fr) minmax(0, 1fr); align-items: start; }
.section { margin-top: 16px; }

@media (max-width: 1000px) {
  .grid-kpi { grid-template-columns: repeat(2, 1fr); }
  .grid-main { grid-template-columns: minmax(0, 1fr); }
}
@media (max-width: 640px) {
  .topbar-inner, .wrap { padding-left: 16px; padding-right: 16px; }
  .topbar-inner { flex-wrap: wrap; height: auto; padding-top: 10px; padding-bottom: 10px; row-gap: 8px; }
  .topbar-inner .segmented { order: 10; width: 100%; }
  .topbar-inner .segmented button { flex: 1; justify-content: center; }
  .wrap { padding-top: 16px; }
  .grid-temp { grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 8px; }
  .temp-tile { padding: 12px 10px 12px 14px; }
  .temp-tile .big { font-size: 30px; margin: 4px 0 0; }
  .temp-tile .desc { display: none; }
  .temp-tile .flag { font-size: 11px; padding: 2px 7px; }
  .temp-tile .label { font-size: 13px; gap: 5px; }
  .lit-badge { display: none; }
  .grid-kpi { grid-template-columns: 1fr 1fr; gap: 10px; }
  .hide-sm { display: none !important; }
}

/* ---- Temperature tiles ---- */
.temp-tile {
  position: relative;
  cursor: pointer;
  text-align: left;
  display: block;
  width: 100%;
  padding: 18px 20px 16px;
  border: 0;
  border-radius: var(--radius);
  background: var(--surface);
  box-shadow: 0 0 0 1px var(--ring), var(--shadow);
  overflow: hidden;
}
.temp-tile::before { content: ""; position: absolute; inset: 0 auto 0 0; width: 4px; background: var(--t); }
.temp-tile:hover { background: var(--surface); box-shadow: 0 0 0 1px var(--t), var(--shadow); }
.temp-tile[aria-pressed="true"] { box-shadow: 0 0 0 2px var(--t), var(--shadow); }
.temp-tile .label { display: flex; align-items: center; gap: 8px; font-weight: 600; color: var(--t-ink); }
.temp-tile .label svg { width: 18px; height: 18px; flex: none; }
.temp-tile .flag svg { flex: none; }
.temp-tile .big { font-size: 40px; font-weight: 650; line-height: 1.1; margin: 8px 0 2px; letter-spacing: -0.02em; color: var(--ink); }
.temp-tile .desc { color: var(--ink-2); font-size: 13px; }
.temp-tile .flag { margin-top: 10px; display: inline-flex; align-items: center; gap: 6px; font-size: 12px; font-weight: 500; padding: 3px 8px; border-radius: 99px; background: var(--t-wash); color: var(--t-ink); }
.t-hot { --t: var(--hot); --t-wash: var(--hot-wash); --t-ink: var(--hot-ink); }
.t-warm { --t: var(--warm); --t-wash: var(--warm-wash); --t-ink: var(--warm-ink); }
.t-cold { --t: var(--cold); --t-wash: var(--cold-wash); --t-ink: var(--cold-ink); }

.mix { margin-top: 16px; }
.mix-bar { display: flex; gap: 2px; height: 10px; border-radius: 5px; overflow: hidden; background: var(--surface-2); }
.mix-bar span { display: block; height: 100%; min-width: 0; }
.mix-legend { display: flex; gap: 16px; margin-top: 8px; font-size: 12px; color: var(--ink-2); flex-wrap: wrap; }
.swatch { display: inline-block; width: 10px; height: 10px; border-radius: 3px; margin-right: 6px; vertical-align: -1px; }

/* ---- KPI tiles ---- */
.kpi .k-label { color: var(--ink-2); font-size: 13px; display: flex; align-items: center; gap: 6px; }
.kpi .k-value { font-size: 28px; font-weight: 650; letter-spacing: -0.02em; margin: 6px 0 2px; }
.kpi .k-foot { font-size: 12px; color: var(--muted); }
.delta-up { color: var(--good); font-weight: 500; }
.delta-down { color: var(--critical); font-weight: 500; }
.status-critical { color: var(--critical); font-weight: 500; }

/* ---- Chart ---- */
.chart { position: relative; }
.chart svg { display: block; width: 100%; height: auto; overflow: visible; }
.chart .grid-line { stroke: var(--line); stroke-width: 1; }
.chart .axis-line { stroke: var(--line-strong); stroke-width: 1; }
.chart text { fill: var(--muted); font-size: 11px; font-variant-numeric: tabular-nums; }
.chart .hit { fill: transparent; cursor: default; }
.chart .hit:hover, .chart .hit.active { fill: var(--surface-2); }
.legend { display: flex; gap: 16px; font-size: 12px; color: var(--ink-2); }
.tooltip {
  position: absolute; pointer-events: none; z-index: 5;
  background: var(--surface); color: var(--ink);
  border-radius: 10px; box-shadow: 0 0 0 1px var(--ring), 0 8px 24px rgba(0,0,0,0.12);
  padding: 8px 10px; font-size: 12px; min-width: 130px;
  transform: translate(-50%, calc(-100% - 10px));
}
.tooltip .tt-title { font-weight: 600; margin-bottom: 4px; }
.tooltip .tt-row { display: flex; justify-content: space-between; gap: 16px; }

/* ---- Attention list ---- */
.attn { list-style: none; margin: 0; padding: 0; }
.attn li { border-top: 1px solid var(--line); }
.attn li:first-child { border-top: 0; }
.attn button { all: unset; box-sizing: border-box; display: flex; gap: 10px; width: 100%; padding: 10px 4px; cursor: pointer; border-radius: 8px; align-items: flex-start; }
.attn button:hover { background: var(--surface-2); }
.attn button:focus-visible { outline: 2px solid var(--accent); }
.attn .who { font-weight: 600; }
.attn .what { color: var(--ink-2); font-size: 13px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.attn .meta { margin-left: auto; text-align: right; font-size: 12px; white-space: nowrap; }
.attn .body { min-width: 0; flex: 1; }
.empty { color: var(--muted); padding: 24px 8px; text-align: center; }

/* ---- Pills & badges ---- */
.pill { display: inline-flex; align-items: center; gap: 5px; padding: 2px 8px; border-radius: 99px; font-size: 12px; font-weight: 500; line-height: 18px; white-space: nowrap; }
.pill svg { width: 13px; height: 13px; }
.pill.temp { background: var(--t-wash); color: var(--t-ink); }
.pill.status { background: var(--surface-2); color: var(--ink-2); }
.pill.status.won { color: var(--good); }
.pill.status.lost { color: var(--muted); }
.pill.overdue { background: var(--critical-wash); color: var(--critical); }
.pill.waiting { background: var(--surface-2); color: var(--ink-2); }
.dot { width: 8px; height: 8px; border-radius: 50%; background: var(--t); flex: none; margin-top: 6px; }

/* ---- Enquiries board/list ---- */
.toolbar { display: flex; gap: 10px; flex-wrap: wrap; align-items: center; margin-bottom: 14px; }
.toolbar .search { flex: 1; min-width: 180px; max-width: 320px; }
.toolbar select { width: auto; }
.chk { display: inline-flex; align-items: center; gap: 6px; font-weight: 400; margin: 0; cursor: pointer; color: var(--ink-2); }
.chk input { width: auto; }

.board { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 14px; }
@media (max-width: 900px) { .board { grid-template-columns: 1fr; } }
.col { background: var(--surface-2); border-radius: var(--radius); padding: 10px; min-height: 120px; }
.col-head { display: flex; align-items: center; gap: 8px; padding: 4px 6px 10px; font-weight: 600; color: var(--t-ink); }
.col-head svg { width: 16px; height: 16px; }
.col-head .count { color: var(--muted); font-weight: 500; }
.col .card { padding: 12px 14px; margin-bottom: 8px; cursor: pointer; border-top: 3px solid var(--t); }
.col .card:hover { box-shadow: 0 0 0 1px var(--line-strong), var(--shadow); }
.ecard-top { display: flex; justify-content: space-between; gap: 8px; align-items: baseline; }
.ecard-name { font-weight: 600; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.ecard-time { color: var(--muted); font-size: 12px; white-space: nowrap; }
.ecard-subj { font-weight: 500; margin-top: 2px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.ecard-prev { color: var(--ink-2); font-size: 13px; margin-top: 4px; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }
.ecard-foot { display: flex; gap: 6px; margin-top: 10px; flex-wrap: wrap; align-items: center; }
.score { margin-left: auto; font-size: 12px; color: var(--muted); font-variant-numeric: tabular-nums; }
.more { text-align: center; padding: 6px; }

table.list { width: 100%; border-collapse: collapse; }
table.list th { text-align: left; font-weight: 500; color: var(--muted); font-size: 12px; padding: 8px 10px; border-bottom: 1px solid var(--line); white-space: nowrap; }
table.list td { padding: 10px; border-bottom: 1px solid var(--line); vertical-align: top; }
table.list tbody tr { cursor: pointer; }
table.list tbody tr:hover { background: var(--surface-2); }
table.list .subj { max-width: 380px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.table-wrap { overflow-x: auto; }

/* ---- Drawer ---- */
.scrim { position: fixed; inset: 0; background: rgba(0,0,0,0.28); z-index: 40; }
.drawer {
  position: fixed; top: 0; right: 0; bottom: 0; z-index: 50;
  width: min(560px, 100vw);
  background: var(--surface);
  box-shadow: -1px 0 0 var(--ring), -12px 0 40px rgba(0,0,0,0.12);
  display: flex; flex-direction: column;
}
.drawer-head { padding: 18px 20px 14px; border-bottom: 1px solid var(--line); }
.drawer-body { padding: 16px 20px 32px; overflow-y: auto; flex: 1; }
.drawer .who { font-size: 18px; font-weight: 600; }
.drawer .contact { color: var(--ink-2); display: flex; gap: 14px; flex-wrap: wrap; margin-top: 2px; }
.drawer .actions { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 14px; }
.why { list-style: none; padding: 0; margin: 0; display: grid; gap: 4px; }
.why li { display: flex; justify-content: space-between; gap: 10px; font-size: 13px; padding: 5px 0; border-bottom: 1px dashed var(--line); }
.why .pts { font-variant-numeric: tabular-nums; color: var(--muted); }
.why .pos { color: var(--good); }
.why .neg { color: var(--critical); }
.msg { border-radius: 12px; padding: 12px 14px; margin-bottom: 10px; background: var(--surface-2); }
.msg.out { background: var(--cold-wash); margin-left: 32px; }
.msg-meta { font-size: 12px; color: var(--muted); margin-bottom: 6px; display: flex; justify-content: space-between; gap: 8px; }
.msg-body { white-space: pre-wrap; word-wrap: break-word; }
.dl { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
.block { margin-top: 20px; }
.block > h3 { color: var(--ink-2); margin-bottom: 8px; }

.toast {
  position: fixed; bottom: 20px; left: 50%; transform: translateX(-50%); z-index: 60;
  background: var(--ink); color: var(--page); padding: 10px 16px; border-radius: 10px; font-size: 13px;
  box-shadow: 0 8px 24px rgba(0,0,0,0.2);
}
.banner { border-radius: var(--radius-sm); padding: 10px 14px; background: var(--warm-wash); color: var(--warm-ink); margin-bottom: 16px; display: flex; gap: 10px; align-items: center; }

/* ---- Modal ---- */
dialog { border: 0; border-radius: var(--radius); padding: 0; background: var(--surface); color: var(--ink); box-shadow: 0 0 0 1px var(--ring), 0 20px 60px rgba(0,0,0,0.25); width: min(480px, calc(100vw - 32px)); }
dialog::backdrop { background: rgba(0,0,0,0.3); }
dialog form { padding: 20px; }
dialog .foot { display: flex; justify-content: flex-end; gap: 8px; margin-top: 8px; }

/* ---- Login ---- */
.login-wrap { min-height: 100vh; display: grid; place-items: center; padding: 16px; }
.login { width: min(380px, 100%); }
.login .brand { margin-bottom: 18px; }
.err { color: var(--critical); font-size: 13px; min-height: 18px; margin: 6px 0; }

/* ---- Approvals, AI summary, composer ---- */
.approvals {
  display: flex; gap: 14px; align-items: center; margin-bottom: 16px;
  padding: 14px 18px; border-radius: var(--radius);
  background: color-mix(in srgb, var(--accent) 8%, var(--surface));
  box-shadow: 0 0 0 1px color-mix(in srgb, var(--accent) 35%, transparent);
}
.approve-icon { width: 38px; height: 38px; border-radius: 10px; display: grid; place-items: center; background: var(--accent); color: #fff; font-size: 18px; flex: none; }
@media (max-width: 640px) { .approvals { flex-wrap: wrap; } .approvals button { width: 100%; justify-content: center; } }
.pill.draft { background: color-mix(in srgb, var(--accent) 14%, transparent); color: var(--cold-ink); }
.draft-dot { color: var(--cold-ink); font-weight: 500; }
.ai-sum { color: var(--ink); }
.summary-box { margin-top: 12px; padding: 10px 12px; border-radius: 10px; background: var(--surface-2); }
.summary-box .sum { font-weight: 500; }
.summary-box .facts { display: flex; flex-wrap: wrap; gap: 4px 14px; margin-top: 4px; font-size: 13px; color: var(--ink-2); }
.summary-box .facts b { font-weight: 500; color: var(--muted); }
.composer { border-radius: 12px; box-shadow: 0 0 0 1px var(--line-strong); padding: 12px; margin-bottom: 14px; display: grid; gap: 8px; }
.composer-head { display: flex; justify-content: space-between; gap: 8px; font-size: 13px; }
.composer .c-subject { font-weight: 500; }
.composer .c-body { min-height: 200px; line-height: 1.5; }
.composer .note { font-size: 12px; color: var(--warm-ink); background: var(--warm-wash); border-radius: 8px; padding: 6px 10px; }
.rewrite { display: flex; gap: 6px; }
.rewrite input { flex: 1; font-size: 13px; }
.c-actions { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.sched { display: flex; justify-content: space-between; align-items: center; gap: 8px; font-size: 13px; padding: 8px 10px; border-radius: 8px; background: var(--surface-2); margin-bottom: 6px; }
.sched svg { vertical-align: -2px; }
.review-nav { display: flex; justify-content: space-between; align-items: center; gap: 8px; padding: 8px 12px 8px 20px; font-size: 13px; font-weight: 500; background: var(--accent); color: #fff; }
.review-nav button { color: #fff; }
.review-nav button:hover { background: rgba(255,255,255,0.15); }
.review-nav button:disabled { opacity: 0.4; }

/* ---- Settings page (admin and business owner) ---- */
.settings { display: grid; grid-template-columns: 210px minmax(0, 1fr); gap: 24px; align-items: start; }
.settings nav { position: sticky; top: 84px; display: grid; gap: 2px; }
.settings nav a { padding: 7px 10px; border-radius: 8px; color: var(--ink-2); display: flex; justify-content: space-between; gap: 8px; }
.settings nav a:hover { background: var(--surface-2); text-decoration: none; }
.settings nav .tick { color: var(--good); }
.settings section { scroll-margin-top: 80px; margin-bottom: 16px; }
.settings section > h2 { margin-bottom: 4px; }
.settings section > p.lead { color: var(--ink-2); margin: 0 0 16px; }
.two { display: grid; grid-template-columns: 1fr 1fr; gap: 0 16px; }
.three { display: grid; grid-template-columns: 1fr 1fr 1fr; gap: 0 16px; }
.savebar { position: sticky; bottom: 0; z-index: 5; background: color-mix(in srgb, var(--page) 90%, transparent); backdrop-filter: blur(6px); padding: 12px 0; display: flex; gap: 8px; justify-content: flex-end; border-top: 1px solid var(--line); }
code, pre { font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: 12px; }
pre { background: var(--surface-2); padding: 12px; border-radius: 10px; overflow-x: auto; white-space: pre-wrap; word-break: break-all; }
.result { margin-top: 10px; font-size: 13px; }
.ok { color: var(--good); }
.thresholds { display: flex; height: 10px; border-radius: 5px; overflow: hidden; gap: 2px; margin: 6px 0 4px; }
.connected { display: flex; gap: 14px; align-items: flex-start; padding: 14px 16px; border-radius: 12px; background: var(--surface-2); }
.connected .big-tick { width: 36px; height: 36px; border-radius: 50%; display: grid; place-items: center; background: color-mix(in srgb, var(--good) 15%, transparent); color: var(--good); flex: none; }
.connected .big-tick svg { width: 20px; height: 20px; }
.steps { list-style: none; padding: 0; margin: 10px 0 0; font-size: 13px; color: var(--ink-2); display: grid; gap: 3px; }
.steps li::before { content: "• "; color: var(--muted); }
.help { border-radius: 10px; padding: 10px 12px; background: var(--warm-wash); color: var(--warm-ink); margin-top: 10px; font-size: 13px; }
.radio-cards { display: grid; gap: 8px; grid-template-columns: repeat(3, 1fr); margin-bottom: 14px; }
.radio-cards label { display: flex; gap: 8px; align-items: flex-start; font-weight: 400; padding: 10px 12px; border-radius: 10px; box-shadow: 0 0 0 1px var(--line-strong); cursor: pointer; margin: 0; }
.radio-cards label:has(input:checked) { box-shadow: 0 0 0 2px var(--accent); background: color-mix(in srgb, var(--accent) 6%, var(--surface)); }
.radio-cards input { width: auto; margin-top: 3px; }
.radio-cards b { display: block; font-weight: 600; }
.radio-cards span { color: var(--ink-2); font-size: 12px; }
.prices { width: 100%; border-collapse: collapse; }
.prices th { text-align: left; font-weight: 500; color: var(--muted); font-size: 12px; padding: 0 6px 6px; }
.prices td { padding: 3px; vertical-align: top; }
.prices td:last-child { width: 36px; }
.prices input { padding: 6px 8px; }
.auto-card { border-radius: 12px; box-shadow: 0 0 0 1px var(--line); padding: 16px; margin-bottom: 12px; }
.auto-card h3 { font-size: 14px; margin-bottom: 2px; }
.auto-card > p { color: var(--ink-2); margin: 0 0 12px; font-size: 13px; }
.auto-body { margin-top: 12px; }
.inline { display: flex; gap: 14px; flex-wrap: wrap; margin-bottom: 12px; }
.inline label { font-weight: 400; display: flex; gap: 6px; align-items: center; margin: 0; }
.inline input[type=radio], .inline input[type=checkbox] { width: auto; }
.log { max-height: 160px; overflow-y: auto; font-size: 12px; color: var(--ink-2); background: var(--surface-2); border-radius: 10px; padding: 8px 12px; margin-top: 10px; }
.test-out { white-space: pre-wrap; background: var(--surface-2); border-radius: 10px; padding: 12px 14px; margin-top: 10px; }
.vars { font-size: 12px; color: var(--muted); }
.vars code { background: var(--surface-2); padding: 1px 5px; border-radius: 5px; }
@media (max-width: 800px) {
  .settings { grid-template-columns: 1fr; }
  .settings nav { display: none; }
  .two, .three, .radio-cards { grid-template-columns: 1fr; }
}

/* ---- Tabs ---- */
.tabs { display: flex; gap: 2px; margin-left: 12px; }
.tabs a { padding: 7px 12px; border-radius: 8px; color: var(--ink-2); font-weight: 500; text-decoration: none; }
.tabs a:hover { background: var(--surface-2); text-decoration: none; }
.tabs a[aria-current="page"] { background: var(--surface); color: var(--ink); box-shadow: 0 0 0 1px var(--ring); }
@media (max-width: 640px) {
  .tabs { order: 9; width: 100%; margin-left: 0; }
  .tabs a { flex: 1; text-align: center; }
}

/* ---- Attention-grabbing tiles ---- */
.temp-tile.lit {
  background: linear-gradient(135deg, var(--hot-wash), var(--surface) 70%);
  box-shadow: 0 0 0 2px var(--hot), 0 8px 24px color-mix(in srgb, var(--hot) 22%, transparent);
}
.temp-tile.lit:hover { background: linear-gradient(135deg, var(--hot-wash), var(--surface) 70%); }
.temp-tile.lit::before { width: 6px; }
.temp-tile.lit .big { color: var(--hot-ink); }
.lit-badge {
  position: absolute; top: 14px; right: 14px;
  background: var(--hot); color: #fff; font-size: 11px; font-weight: 700; letter-spacing: 0.02em;
  padding: 3px 8px; border-radius: 99px; text-transform: uppercase;
}
.kpi.alert {
  cursor: pointer;
  background: linear-gradient(135deg, var(--warm-wash), var(--surface) 75%);
  box-shadow: 0 0 0 2px var(--warm), 0 8px 24px color-mix(in srgb, var(--warm) 20%, transparent);
}
.kpi.alert.overdue {
  background: linear-gradient(135deg, var(--critical-wash), var(--surface) 75%);
  box-shadow: 0 0 0 2px var(--critical), 0 8px 24px color-mix(in srgb, var(--critical) 20%, transparent);
}
.kpi.alert .k-label { color: var(--ink); font-weight: 600; }
.kpi.alert .k-value { color: var(--warm-ink); }
.kpi.alert.overdue .k-value { color: var(--critical); }
.pulse { width: 9px; height: 9px; border-radius: 50%; background: var(--warm); position: relative; flex: none; }
.kpi.overdue .pulse { background: var(--critical); }
.pulse::after { content: ""; position: absolute; inset: -4px; border-radius: 50%; border: 2px solid currentColor; color: inherit; opacity: 0; animation: pulse 1.8s ease-out infinite; }
.kpi .pulse::after { border-color: var(--warm); }
.kpi.overdue .pulse::after { border-color: var(--critical); }
@keyframes pulse { 0% { transform: scale(0.6); opacity: 0.9; } 100% { transform: scale(1.6); opacity: 0; } }
@media (prefers-reduced-motion: reduce) { .pulse::after { animation: none; } }

/* ---- Previous customers ---- */
.pill.returning { background: var(--returning-wash); color: var(--returning); font-weight: 600; }
.pill.returning svg { width: 12px; height: 12px; }
.col .card.is-returning { box-shadow: 0 0 0 2px var(--returning), var(--shadow); }
table.list tr.is-returning td:first-child { box-shadow: inset 3px 0 0 var(--returning); }

/* ---- Delete / restore ---- */
.icon-btn { padding: 4px 6px; color: var(--muted); }
.icon-btn:hover { color: var(--critical); background: var(--critical-wash); }
.ecard-foot .icon-btn { opacity: 0; transition: opacity 0.15s; }
.col .card:hover .icon-btn, .col .card:focus-within .icon-btn { opacity: 1; }
@media (hover: none) { .ecard-foot .icon-btn { opacity: 1; } }
.row-actions { display: inline-flex; gap: 4px; }
.row-actions button { padding: 3px 8px; font-size: 12px; }
.toast { display: flex; align-items: center; gap: 12px; }
.toast-btn { background: transparent; border: 0; color: var(--page); font-weight: 700; text-decoration: underline; padding: 2px 4px; }
.toast-btn:hover { background: transparent; opacity: 0.8; }

/* ---- Side column: reply next + sent automatically ---- */
.side-stack { display: grid; gap: 16px; align-content: start; grid-template-columns: minmax(0, 1fr); min-width: 0; }
.auto-ico { width: 26px; height: 26px; border-radius: 8px; display: grid; place-items: center; background: color-mix(in srgb, var(--accent) 12%, transparent); color: var(--accent); flex: none; }